MSP Care

Two Years' Peace of Mind

We understand the inconvenience a breakdown could cause. Unexpect cost of repair and replacement incur due to limited warranty and complimentary support. That’s why we create MSPCARE PLAN. They offer up to two years of warranty coverage for eligible machines, as well as promising that your machine will get back to normal with no additional labour cost.

Preventive maintenance service schedule

Regular comprehensive service help to maintain your machine as if it’s under MSPcare scheme.

Minimum 15% spare parts discount

Genuine machine parts wallet-friendly pieces reduce maintenance costs

Free labour cost

Enjoy cost saving at alternate services interval

Storage inventory system

Our spare parts inventory included critical spare parts that typically have long lead times.

Free Calibration

Pre-alert and arrange calibration schedule automatically before due date.

24 Hours Hotlines Support

Online troubleshooting, Online phone assist and remote support etc…

Hotline: 1700-818-MSP (677) – For Malaysia only

48 Hours On-site Support

Provide 48 hours on-site support, with the coverage of checking, repair, reading compensation, reading verification, spare part replacement etc… and it is free of charge!


Eligible Machines under MSPCare Plan Coverage:

  • Video Measuring Machine
  • Profile Projector
  • Coordinate Measuring Machine (CMM)
  • Stereo Microscope & Trinocular Microscope with camera system
  • Fully Auto Inspection System
  • Hardness Tester (Micro Vickers, Vickers, Rockwell, Brinell)

**Terms and conditions apply


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