Services

Calibration

CALIBRATION SERVICES

MSP Metrology provides on-site calibration service to our client. Reading correction during calibration is one of our strength in this market. Our calibration methods follow the reference of JISASTM and manufacturer standard. Our expertise will ensure our clients to obtain professional services, to perform equivalent manufacturer standard and to provide consultation if necessary.



Why calibration is important?





 
 
The accuracy of all measuring device degrades over time. This is typically caused by normal wear and tear. However, changes in accuracy can also be caused by electrical or mechanical shock or even hazardous manufacturing environment (e.g., oils, metal chips etc.). 


Depending on the type of the instrument and the environment in which it is being used, it may degrade quickly or over a long period of time. The bottom line is that, calibration improves the accuracy of the measuring device.

Accurate measuring device improves product quality. We utilized laser measurement system and computer aided technology, provide high accuracy, professional and competency refer to ISO/ IEC 17025 and error compensation services (for specific model). 

Support for calibration of master equipment is our main service scope. Affordable price, low expanded uncertainty, fast delivery is our aiming to serve you better.



CALIBRATION SCOPE LIST



Download Full List Here





Our Calibration Method is According to Manufacturer Standard



 

Error Reading Compensation Service

 


 

Repair/Refurbished



Service and Support from the People who knows your Equipment and Product Best

In MSP, we believe that the best way to serve our customers are to be the expert in our field. With it, we can guarantee to give you the best after sales service experience ever!

Our Repair Services Included:


 





In-House Repair


MSP METROLOGY has dedicated technical service department which consistently seeking for technical and servicing enhancement. Together with a team of dedicated and experienced staff, we have built up a successful and reputable tracking record to perform in-house repairs and services.

 
Estimation cost will be given for approval prior repair. Verification will be completed within 10 working days. If the measuring tool is found to be beyond economical repair, we will return without service charges incurred (exclude courier & transportation charges).
 

In-House Repair Service List:

On-Site Service



 
Our technical team will arrange site-visit to verify machine condition after obtaining full information about machine current condition & company detail. Service report will be provided for further decision making.
 
Our service scope coverage:-
  • Any brand of Hardness Tester (Vickers, Rockwell, Brinell, Portable);
  • Any brand of Profile Projector;
  • Any brand of Video Measuring System;
  • Any brand of Low Power Stereo Zoom Microscope;
  • Any brand of Metallurgical Machine;
  • Coordinate Measuring Machine (CMM)



Procedure of On-Site Service










Microscope Service



 
Any equipment, or even a microscope, will become dirty, dusty, oily or rusty after using in a period of time. In the worse scenario, these conditions will damage your equipment which will increase your operation cost due to invest a new replacement unit. This is the reason why we MSP, provide microscope service to our clients. Yearly on-site microscope service definitely can let you see the difference:









 

STEPS TO CLEAN A MICROSCOPE





 

Measurement Service

MEASUREMENT SERVICE

Our experienced technical team are here to assist customer to understand the measurement application and using our high-end equipment to provide measurement report for our customer. Whenever our customer obtaining a new project with limited budget on hand for equipment, we will always at the frontline offering our measurement service to support our customer in securing projects and results needed.


List of Measurement Services:-

  • Video Measuring Machine (VMM);
  • Coordinate Measuring Machine (CMM);
  • Surface Roughness Testing;
  • Hardness Testing (Micro Vickers, Vickers, Rockwell, Brinell, Portable,Durometer);
  • Metallography – Sample Preperation (Cutting, Mounting, Grinding & Polishing);

Equipment Availabilities and Capabilities




 
Measurement Service Procedure


Training

List of Upcoming Training:

TBA






We, MSP Metrology (M) Sdn. Bhd. are certified training provider by HRDF Malaysia, with more than 15 years experience in combination of engineering metrology and laboratory accreditation.

 

To provide our customer flexibility schedule in focusing their respective work in company, we provide both public & in-house training courses that can be specially customise to our customer requirement and needs.



Advance Public Training Program
  • Geometric dimensioning and tolerancing (GD&T)
  • Interpreting Technical Drawing (ITD)
  • Calibration ISO/ IEC 17025
  • Coordinate Measuring Machine (CMM)
  • Video Measurement Machine (VMM)
  • Surface Roughness Testing
  • Hardness Testing (Vickers, Rockwell, Brinell, Portable, Durometer)
  • Metallurgical (Cutting, Mounting, Grinding & Polishing)
In-House Training
 
  • Advance Training (min. 10 – max. 25 participants)
  • Basic Machine Training (non-MSP brand)
  • Small Tools
**All In-house training are customisable
 
 



Training Schedule & Outline 2020 Download Here




CUSTOMER SATISFACTION SURVEY


 

MSP Care




Two Years' Peace of Mind


We understand the inconvenience a breakdown could cause. Unexpect cost of repair and replacement incur due to limited warranty and complimentary support. That’s why we create MSPCARE PLAN. They offer up to two years of warranty coverage for eligible machines, as well as promising that your machine will get back to normal with no additional labour cost.


Preventive maintenance service schedule

Regular comprehensive service help to maintain your machine as if it’s under MSPcare scheme.

Minimum 15% spare parts discount

Genuine machine parts wallet-friendly pieces reduce maintenance costs

Free labour cost

Enjoy cost saving at alternate services interval

Storage inventory system

Our spare parts inventory included critical spare parts that typically have long lead times.

Free Calibration

Pre-alert and arrange calibration schedule automatically before due date.

24 Hours Hotlines Support

Online troubleshooting, Online phone assist and remote support etc…

Hotline: 1700-818-MSP (677) – For Malaysia only

48 Hours On-site Support

Provide 48 hours on-site support, with the coverage of checking, repair, reading compensation, reading verification, spare part replacement etc… and it is free of charge!

 




Eligible Machines under MSPCare Plan Coverage:

  • Video Measuring Machine
  • Profile Projector
  • Coordinate Measuring Machine (CMM)
  • Stereo Microscope & Trinocular Microscope with camera system
  • Fully Auto Inspection System
  • Hardness Tester (Micro Vickers, Vickers, Rockwell, Brinell)

**Terms and conditions apply

 



Switch to Mobile Version
Subscribe Newsletter
1
Hello! Thanks for visiting my site. Please press Start button to Contact with Admin :)

Start